People Skills Neil Thompson.
Material type:
TextPublication details: Basingstoke [England] ; New York : Palgrave Macmillan, 2009.Edition: 3rd edDescription: xviii, 315 p. : ill. ; 24 cmISBN: - 9780230221123
- 9780230221122
- 158.2 22
- 302 22 HM1106. T46 2009
- HM1106 .T46 2009
| Item type | Current library | Call number | Status | Barcode | |
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Office of the Director of Public Prosecutions(ODPP) General stacks | HM1106 .T46 2009 (Browse shelf(Opens below)) | Available | ODPP212013PTI |
Includes bibliographical references (p. 294-313) and index.
Self-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.
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