Futrell, Charles M. <br/><br/>
Fundamentals of Selling  Customers for Life Through Service  Book 
Charles M. Futrell 
 - 13th Ed. 
 - New York  McGraw-Hill  2014 
 - xxxvi, 630 P.; 
<br/><br/><label>ISBN: </label>9781259060557 
<br/><br/><label>LC Class. No.: </label>HF5438.25  / F87 2014