People Skills Neil Thompson.
Material type:
TextPublication details: Basingstoke [England] ; New York : Palgrave Macmillan, 2009.Edition: 3rd edDescription: xviii, 315 p. : ill. ; 24 cmISBN: - 9780230221123
- 9780230221122
- 158.2 22
- 302 22 HM1106. T46 2009
- HM1106 .T46 2009
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Office of the Director of Public Prosecutions(ODPP) General stacks | HM1106 .T46 2009 (Browse shelf(Opens below)) | Available | ODPP212013PTI |
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| HM131 .C7393 1990 Modern Organizations : Organization Studies in the Postmodern World / | HM131 .C7393 1990 Modern Organizations : Organization Studies in the Postmodern World / | HM263. J44 Public Relations | HM1106 .T46 2009 People Skills | HQ281 .M43 2007 Measuring Human Trafficking: Complexities and Pitfalls | HQ792.2 .H36 2006 Handbook on Child Rights and Child Protection for Police Officers in Kenya. | HV980 .F54 2005 Fighting Corruption in Developing Countries: Strategies and Analysis |
Includes bibliographical references (p. 294-313) and index.
Self-awareness -- Time management -- Stress management -- Information management -- Assertiveness -- Beating the bully -- Using supervision -- Being creative -- Continuous professional development -- Being realistic -- Valuing diversity -- Verbal communication -- Nonverbal communication -- Written communication -- Interviewing -- Influencing skills -- Leadership -- Handling feelings -- Handling conflict -- Multidisciplinary working -- Anti-discriminatory practice -- Being systematic -- Assessment -- Planning -- Decision making -- Managing risk -- Review and evaluation -- Ending -- Responding to trauma : promoting healing and recovery -- Reflective practice.
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